Grade A Allstate Newsletters - January 2010

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Parts News
The focus for our parts division in 2010 is QUALITY!

We will strive to be a better and more efficient parts provider of quality parts and service!

In 2010, we will be moving to our newly acquired facilities on Melton Avenue. This will create an enormous opportunity for improvement in our parts distribution process. This will be moved indoors to provide a weatherproof facility to ensure parts remain in pristine condition. In addition to moving the distribution center indoors, the wash bay, quality control and four new dismantling bays will be housed in the same area.

We are not only striving for improvement to our physical facilities but we are also continuously working to price all of our parts to better serve our customers. This will hopefully make comparison shopping easier for the consumer, and allow us to be more competitive in the marketplace.

As we enter a New Year, there is lots of exciting progress to be made! 2010 will hopefully provide us with an opportunity to better serve your needs.

Employee Spotlight
This quarter we have chosen to recognize Federico Leos. Through his hard work, commitment to the team, and excellent customer service, Federico personifies the qualities that make our company great!

Thank you, Federico, for your dedication to our company!

Scrap Metal News
Goodbye 2009...Hello Twenty-Ten!

With this come changes in the metal markets. As opposed to 2009 when consumers weren't interested in material we are seeing rising prices and demand for both ferrous and non ferrous metals. January will bring a lot of activity in shipping and buying so we need to work as a team to make it a success. This year will bring several other changes that will affect our working environment. Please be ready to supply input in the future of our company. Together we can build an incredible working machine. Be strong and prosper!

Grade A wants customers to feel...
Satisfaction that they chose the right place to get the part they needed. Receiving top quality parts at the right price in a timely manner. We want them to feel confident that the part will solve their issue and if for some reason it doesn't we'll do what it take to resolve it, giving them a 30 day warranty. just in case. We carry new and used parts to satisfy every need, making Grade A Allstate a one stop shop. You name it, we got it! We sell to body shops, car dealers, auto parts dealers and walk in retail customers, whatever your parts needs may be.

We asked a few of our customers, "Why do you like to do business with Grade A???"

You! Fast service great shipping time good customer service!
-Lee Pittman, Decatur Auto Parts QRP

They always have the part, great customer service, I get parts at a reasonable time and I like the people that I deal with.
-Alex, Owner, A-1 Auto sports

If I am in a tight spot I can always depend on Grade A to help me out on price!
-James Hale, Roberts Salvage QRP

The customer service Grade A provides. They work with us and go above and beyond with looking for parts and pricing.

- Jason, Parts Manager Kavanaughs Paint & Body

I can typically get parts the following day which helps the customers out.
-Chris Hughes, Counter Man Brothers Auto Salvage-QRP